Letter template

A draft of the letter to your landlord before the first panic sets in.

A short letter you can fill in and bring to the door or mail by certified mail. It names you and your unit, identifies the specific notice — rent increase, repair failure, or no-fault termination — lays out the Massachusetts statutory protections that apply, and clearly asks for the remedy you want. One page. Plain English.

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When to send this letter

Read this before you bring it in.

  • Send within the answer window printed on the notice you received, or bring this letter directly to the door on the date stated. A written response creates a dated record for both parties, and courts look at the timeline — send early, not at the last minute.
  • Send by certified mail with return receipt requested, and keep the post office receipt stapled to a copy. The postmark and the signed receipt are what a housing-court clerk or a mediator relies on if the date of your response is ever disputed.
  • Keep the envelope too. The postal-date stamp on the envelope is the backup record if the postmark on the receipt looks wrong.
  • Do not use this letter as a substitute for legal advice. For advice on your specific case, see masslegalhelp.org or walk in to the Housing Court Self-Help Center, and ask your regional legal aid organization about their tenant intake.
  • If the matter has already been docketed with the Housing Court, bring a copy of this letter to that proceeding and give a copy to any attorney or housing specialist appearing on your behalf.

Want help drafting or a second pair of eyes on what you wrote? Start a Plainpath housing intake — we help you re-read the landlord notice, draft the letter, and plan what comes next. In person across the Commonwealth or by video.

Gathering documents first? Print the Housing checklist and read the Housing FAQ.

After your session, want to share a thought? Leave a quick note — anonymous, no name, no email.

Looking for the official starting point first? Open the resource library — articles, checklists, FAQs, and guides in one place.

Open the resource library